Introduction

At Au ProFix, we are committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy outlines how we collect, use, store, and safeguard your data, ensuring compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and other relevant standards.

 

1. Information We Collect

We may collect and process the following information:

 

Personal Information: Names, email addresses, phone numbers, and other contact details you provide.

Property Details: Information related to the property for assessment or repair services.

Technical Data: IP addresses, browser types, and usage data collected through cookies and analytics tools.

Payment Information: When you make a purchase or pay for services via our platform.

 

2. How We Use Your Information

The information we collect is used to:

 

Provide and manage our services, including assessments, repairs, and customer support.

Process payments and generate invoices.

Improve our website, services, and customer experience through analytics.

Communicate with you about updates, offers, or service-related matters (only with your consent for marketing purposes).

Ensure compliance with legal and regulatory requirements.

 

3. Data Storage and Security

We take appropriate measures to secure your data against unauthorized access, loss, misuse, or destruction. These include:

 

Encryption: Protecting sensitive data transmitted via our website using SSL (Secure Socket Layer) technology.

Access Control: Limiting access to data to authorized personnel only.

Data Backup: Conducting regular backups to ensure data integrity and availability in case of system failure.

Secure Hosting: Hosting our website on secure servers compliant with industry standards.

 

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your data with trusted third parties, such as:

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Payment processors for secure transactions.

Service providers assisting in delivering our services (e.g., analytics platforms).

Legal authorities, if required by law or to enforce our terms and conditions.

 

5. Your Rights

Under applicable data protection laws, you have the following rights:

Access: Request a copy of the personal data we hold about you.

Correction: Request that we correct or update any inaccurate or incomplete data.

Erasure: Request the deletion of your personal data, where applicable.

Data Portability: Request the transfer of your data to another service provider.

Objection: Object to processing your data for direct marketing purposes.

To exercise any of these rights, contact us at contact@auprofix.co.uk.

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6. Cookies Policy

Our website uses cookies to enhance user experience and analyze traffic. You can control or disable cookies through your browser settings. For more information, refer to our Cookies Policy.

 

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Afterward, your data will be securely deleted or anonymised.

 

8. Reporting a Breach

In the unlikely event of a data breach, we will promptly notify affected individuals and relevant authorities in accordance with legal requirements.

 

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates.

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Au ProFix Ltd
Registration number: 16300622
Web: https://www.auprofix.co.uk/